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Scroll down to see the latest updates and click the button below to subscribe to The Pulse to get regular updates from RCMS directly to your email inbox. |
![]() We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better. The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service. Here are some excerpts from our survey responses: "A very compassionate medical team." "Thank you for being in the community. I appreciate the service." "Care was adequate - downgrading for long waiting time." "It was a good choice to go to RCMS Urgent Care. Did not get an infection which I was concerned about." "Urgent care staff were wonderful, very professional, and caring. I was in a lot of pain." RCMS Treasurer’s Financial Snapshot by Drew McCalley
As of the end of April, ten months into our fiscal year, our financial condition remains strong. With a new full-time MD and a new full-time PA now seeing patients, Primary Care visits and patient service revenue were up in April, though still below budgeted amounts. Expenses also remained under budget, and this month they were more under budget than patient revenue, so the net was positive versus the budget. All of our other revenue sources remained stable, for now. As a result, the bottom line was positive for the month, although it remained substantially negative for the fiscal year to date. We expect May financial results to be very positive, due to some large non-operational revenues coming in during the month. Despite all of the news about potential cutbacks in federal funding for healthcare, we have ample cash reserves to withstand any funding cuts for an extended period of time. Details on the latest financial results can be found in the board meeting packet for May 28, 2025, on the RCMS website: Board Agenda and Packet ![]() The following is an outline of comments from the CEO at the recent Redwood Coast Medical Services (RCMS) Board Meeting. Community Outreach
Organizational/Operational update
![]() Redwood Coast Medical Services is now accepting applications for a new Chief Executive Officer. This leadership role offers a unique opportunity to guide a mission-driven rural health center on California’s North Coast and make a meaningful impact on community health. If you’re an experienced leader passionate about rural healthcare and community well-being, we invite you to learn more. ![]() What Is A Cataract? A cataract is the clouding of the lens inside the eye that happens naturally over time. Cataracts are among the most common age-related eye conditions; it is estimated that over 60% of Americans will develop a cataract at some point during their lifetimes. What Are Risk Factors For Cataracts?Anyone can get cataracts. While most people don’t typically show symptoms until at least the age of 40, cataracts can also affect young adults or even children. Heredity, disease, eye injury and smoking could cause cataracts to develop at an earlier age. What Are Cataract Symptoms?Symptoms of a cataract may include:
How To Prevent Cataracts?Some steps you can take now to protect your eyes from the formation of cataracts is to wear UV blocking sunglasses, take nutritional supplements, quit smoking, and learn your family health history. Your vision is precious, and one thing that can help keep your eyes healthy is a comprehensive eye exam at least once every other year. For more information on eye health visit: Prevent Blindness American Academy of Ophthalmology ![]() This month is all about encouraging men in to take care of their bodies by eating right, exercising, and working to prevent disease. The purpose of Men’s Health Month is to heighten the awareness of preventable health problems and encourage early detection and treatment of diseases including cancer, heart disease, and depression. HOW TO OBSERVE NATIONAL MEN'S HEALTH MONTH Tweak your diet Men's Health Month is a great opportunity to change the way you eat. Cut back on alcohol this month or up your intake of healthy fermented foods like sauerkraut and kefir. You can do anything for a month, and if you do it for a month, you can do it for life! Set some goals Use this month to take stock of your health now and think about where you want it to be. Do you want to lose weight? Gain muscle? Simply eat more vegetables? Set small and achievable goals and work with your doctor to make them a reality. Get educated Take this opportunity to read about the common health issues that are specific to men and how you can prevent yourself from getting hurt! Check out the Centers for Disease Control and Prevention for information on health issues that men face. WHY NATIONAL MEN'S HEALTH MONTH IS IMPORTANT That checks out If you're stressing about a symptom—a busted knee, a persistent headache—it can be easy to get in a cycle of worrying about it. But going to the doctor can do two incredible things: one, it can figure out what's wrong, but two, it can keep you from worrying! Men's Health Month encourages you to get yourself checked out so you can feel better—and stop worrying. A conversation starter Men's Health Month gets people talking about health, which gets people acting about health. Gyms get joined, appointments get made, and resolutions get promised. It's a beautiful thing. Join in! An excuse for pampering Lots of things that are good for your body are also good for your soul! Play some golf, get a massage, take an extra-long nap. It's all healthy, and if anyone asks the occasion, you've got an answer at the ready: Men's Health Month! For more information please visit: Men’s Health Network ![]() This June, we recognize and celebrate the dedicated team members at RCMS who are marking another year of service. Your ongoing commitment to compassionate, high-quality care continues to strengthen the health and well-being of our community every day. Thank you for the difference you make—your hard work and dedication are truly appreciated! Your Feedback Matters
We regularly invite our patients to share feedback through surveys so we can better understand what’s working—and where we can improve. Your responses directly support our Performance and Quality Improvement teams in making meaningful changes to enhance your experience and ensure we’re delivering the highest standard of care. Here’s what some of our patients have shared: "Amazing service and care! Called at 3:40ish on Sunday and asked if I could be there at 4:00 for an appointment. Shortest wait ever for an urgent care visit. My care was thorough and complete. Everyone was incredibly friendly and nice. If I lived at Sea Ranch full time I'd absolutely become a patient here! Thank you! And my thumb is healing great!" "The nurse and NP were both very efficient, friendly, very good about explaining all that was needed and I felt that I was in very good hands and was being treated professionally as well as graciously. Thank you for the GREAT service." "I had a wonderful experience. It took less time getting the help I needed at RCMS than would take in my home town which has been true with my visits. The staff is very easy to communicate with and cares about my condition." "The staff was very friendly and efficient. The PA was very helpful in helping me with the tick issues of several bites in a short amount of time. He really gave me helpful information on what to look for, how to treat etc. He spent a lot of time. Great experience. Thank you."
As of the end of February, eight months into our fiscal year, our financial condition remains strong, but we continue to experience weakness in Primary Care visits and patient revenue, due primarily to a shortage of Primary Care providers. With a new full-time MD now seeing patients, this situation will gradually improve. Some “catch up” revenues resulted in positive net income for the month, although the bottom line remains negative and significantly below budget for the fiscal year to date. On the positive side, expenses remain under good control, and we feel confident that we can continue to meet whatever financial challenges arise. In particular, we have ample cash reserves to withstand any potential cuts in government funding for an extended period of time.
Details on the latest financial results can be found in the board meeting packet for March 26, 2025, on the RCMS website: Board Agenda and Packet |
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