And the Survey Says...

We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better.

The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service.

Here are some excerpts from our recent survey responses:
 
"Your whole crew here are very good."

"I live in the Bay Area. I was visiting Gualala. Very impressed with RCMS. Fantastic medical care."

"I was not told to fast before my appointment (did not expect lab work) so results are questionable."

"Helpful staff. Clean quiet facility, all very respectful. So glad it's in the community!"

"I get better care from RCMS than I have in my old doctor's office. I was very unhappy with my last doctor and medical office. I love RCMS and I tell everyone about you."

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