And the Survey Says...

We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better.

The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service.

Here are some excerpts from our survey responses:
 
"Excellent care, far above expectation. Thank you to the doctor and to the staff."

"The process was seamless and all staff very responsible and knowledgeable."

"Had to wait a little longer to schedule tests due to wrong issued. Got corrected and able to schedule test."

"Received great care!"

"My first visit to RCMS and I was very pleased with the care I received. Eye drops were provided. I followed up with my ophthalmologist the other day. Eye is much better, almost back to normal. So glad you were able to see me. Thank you."

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