We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better.
The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service.
Here are some excerpts from our survey responses:
"The whole experience was enjoyable and informative. No changes necessary."
"All staff were very professional and very nice. I felt I was getting the best care possible."
"You know the answer - recruit more MD providers."
"I was seen immediately and the level of attention and examination was beyond! I was so incredibly impressed and grateful, I give my provider highest marks on all counts. The entire team was kind and helpful."
"RCMS Urgent Care is the best in Mendocino Co and Sonoma Co."
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