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Stay Connected with RCMS
Scroll down to see the latest updates and click the button below to subscribe to The Pulse to get regular updates from RCMS directly to your email inbox. |
![]() We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better. The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service. Here are some excerpts from our survey responses: "Very grateful for RCMS urgent care." "Urgent care rocks!" "Was there longer than expected but all of my issues were addressed, test performed, andquestions answered. So overall I'm grateful for the medical attention I received without having to drive to Santa Rosa or wait for my appointment on October 28." "Courteous, professional staff! Well trained and provided great care." "Staff were responsive and polite. PA very professional, friendly, and polite. Good medical advice, thorough exam and advising. Timely meds arranged for quick pickup at pharmacy. I very much appreciate RCMS." The RCMS Board is committed to increasing transparency and communication with the community. Each month we will share a financial snapshot. Complete financial reports are available on our webpage via the link at the end of this post.
RCMS Treasurer’s Financial Snapshot by Drew McCalley Four months into fiscal year 2025, our financial condition remains strong, but we continue to experience weakness in patient revenue, producing monthly and year-to-date losses in net income. Various factors have contributed to a deficit in Primary Care visits, primarily a shortage of Primary Care providers. We hope to remedy that shortage in the coming weeks. While revenues fell short of budgeted amounts, expenses remain under good control, and we feel confident that we can continue to meet whatever financial challenges arise. Details on the latest financial results can be found in the board meeting packet for November 20, 2024, on the RCMS website: Board Agenda and Packet |
News & EventsLatest news and information on upcoming events at RCMS Archives
February 2025
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