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 The RCMS Board is committed to increasing transparency and communication with the community. Each month we will share a financial snapshot. Complete financial reports are available on our webpage via the link at the end of this post.
RCMS Treasurer’s Financial Snapshot by Drew McCalley As we begin our new fiscal year (beginning July 1), we remain in very good financial condition. We had some volatility in our monthly results in July, due to provider absences, but we expect visits and patient revenue to recover in the coming months. While revenues fell short of budgeted amounts, expenses remain under good control, and we feel confident that we can continue to meet whatever financial challenges arise. Details on the latest financial results can be found in the board meeting packet for August 28, 2024, on the RCMS website: Board Agenda and Packet  The following is an outline of comments from the CEO at the recent Redwood Coast Medical Services (RCMS) Board Meeting.
Community Outreach
Facilities Update
 We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better.
The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service. Here are some excerpts from our survey responses: "The staff was professional and efficient in addressing my issue. My well being was their prime concern. Thank you RCMS for the excellent service." "This was an emergency - I was brought in by ambulance. Got terrific care by everyone, the nurse on duty was ultra professional who got me stabilized enough to be taken to ER in Marin by my husband. EMTs in Gualala were wonderful too. I wish I could remember names." "The staff should have more professional about introducing themselves when they arrive in my exam room. I believe only one staff member introduced themselves to me but the rest I actually had to ask their names and titles. Also, the front desk didn't have my information correct on my paperwork when I was going to be discharged. The staff member did go back to the front desk to have them make the correction. Overall, my experience at RCMS was pretty good. I appreciate all the help and care that day." "I felt at ease the entire time despite it being a medical emergency. Things were explained to me and I got updates. Thanks for being there." "I received excellent care. All the staff were friendly, polite, professional and well informed. We are lucky to have such a good urgent care in the coast."  About Prostate Cancer
Prostate cancer is the most common cancer in men. It is the 2nd leading cancer killer of men, behind lung cancer. It is generally very slow growing and most men die with prostate cancer (meaning that they die of some other cause) rather than from it. There are almost 3.1 million men living with prostate cancer in the USA. Still, it kills over 34,000 men each year. But detected early, prostate cancer can be treated. While no one knows how to prevent prostate cancer, there may be ways to reduce your risk. It is thought that these help reduce the risk for most forms of cancer.
Learn more about prostate cancer. Please visit: American Cancer Society Men's Health Resource Center  What is cholesterol?
Blood cholesterol is a waxy, fat-like substance made by your liver. Blood cholesterol is essential for good health. Your body needs it to perform important jobs, such as making hormones and digesting fatty foods. Your body makes all the blood cholesterol it needs, which is why experts recommend that people eat as little dietary cholesterol as possible while on a healthy eating plan. Dietary cholesterol is found in animal foods, including meat, seafood, poultry, eggs, and dairy products. What do blood cholesterol numbers mean? Cholesterol is measured in milligrams per deciliter (mg/dL). When you go to a health care professional to get your cholesterol checked, this test (also called a lipid panel or lipid profile) will usually check the levels of cholesterol and triglycerides in your body.
Did you know?
For more information please visit: Centers for Disease Control and Prevention American Heart Association
 We want to inform you of an upcoming update to the RCMS Patient Portal scheduled for Friday, September 13th, 2024. The portal will be undergoing maintenance and will be unavailable from 6 PM PDT to 6 AM PDT the following morning. This update is part of our ongoing efforts to enhance your experience and improve the portal’s functionality.
Please be aware that the system may also experience intermittent outages over the weekend as we continue to restore data flow and complete the upgrade process. While we aim to minimize disruptions, we recommend that you plan accordingly if you need access to your patient information during this time. Thank you for your patience and understanding as we work to bring you a better RCMS Patient Portal. Please see the information below on the next upcoming FREE Medicare presentation in our community. Scan the QR code on the flyer for more information. Please note that this is being coordinated by MHA and you should reach out to them directly for information. https://mendonomahealth.org  |
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