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 In observance of the federal holiday, RCMS will be closed on Monday, September 2, 2024, in both our Primary Care and Dental offices. Urgent Care services will remain available through our on-call system. If you have an urgent medical need, please call (707) 884-4005. For emergencies, always dial 911.
Wishing everyone a safe and happy Labor Day!  We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better.
The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service. Here are some excerpts from our survey responses: "Good experience. Thank you!" "Thank you so much for your care and attention." "Urgent Care always superb. Thorough exam, tests, medications and recommendations. Wait time is A-OK as care is being given to priority issues, which is understandable and appreciated." "Each person I interacted with was pleasant, caring, and compassionate. I almost always have good experiences at RCMS. It is one of the best centers I've belonged to." "Appreciated the knowledgeable efficient staff. The provider was especially helpful with diagnosis and advice for follow-up care."  (Pictured left to right, Dennis Cuevas-Romero, Afsoon Foorohar, Ara Chakrabarti, and Francisco Silva) Francisco Silva, President and Chief Executive Officer and Dennis Cuevas-Romero, Vice President of Government Affairs met with RCMS CEO, Ara Chakrabarti, Chief Physician Afsoon Foorohar, Director of Grants, Dawn McQuarrie, and other RCMS staff on August 16.
They toured our facilities and learned about RCMS’ commitment to organizational culture, care team evolution, and responding to the needs of our community. Formed in 1994, the California Primary Care Association (CPCA) is the statewide leader and recognized voice representing the interests of California's community health centers (CHCs) and their patients. CPCA represents more than 1,200 not-for-profit CHCs and Regional Clinic Associations who provide comprehensive, quality healthcare services, particularly for low-income, uninsured, and underserved Californians who might otherwise not have access to health care. Thank you Francisco and Dennis for visiting our beautiful community and RCMS.
 The RCMS Board is committed to increasing transparency and communication with the community. Each month we will share a financial snapshot. Complete financial reports are available on our webpage via the link at the end of this post.
RCMS Treasurer’s Financial Snapshot by Drew McCalley. We finished our fiscal year on June 30 in very good financial condition. Cash reserves are strong, and our key financial ratios are excellent and stable. On the profit-and-loss side, our bottom line is (temporarily) negative, pending some year-end adjustments that are expected to turn it positive. Patient revenue was over budget for the year, and expenses were under budget, both positive results. We enter the new fiscal year with optimism. Details on the latest financial results can be found in the board meeting packet for July 31, 2024, on the RCMS website: Click Here  The following is an outline of comments from the CEO at the recent Redwood Coast Medical Services (RCMS) Board Meeting.
Community Outreach
Organizational/Operational update
Facilities Update
 You need vaccines throughout your life
Adults need to keep their vaccinations up to date because immunity from childhood vaccines can wear off over time. You are also at risk for different diseases as an adult. Vaccination is one of the most convenient and safe preventive care measures available. All adults need:
For children: On-time vaccination throughout childhood is essential because it helps provide immunity before children are exposed to potentially life-threatening diseases. Vaccines are tested to ensure that they are safe and effective for children to receive at the recommended ages. Well-child visits and recommended vaccinations are essential and help make sure children stay healthy. Children who are not protected by vaccines are more likely to get diseases like measles and whooping cough. These diseases are extremely contagious and can be very serious, especially for babies and young children. In recent years, there have been outbreaks of these diseases, especially in communities with low vaccination rates. Well-child visits are essential for many reasons, including:
Vaccines are successful in prevention of many diseases including: Polio Rubella Measles Mumps Whooping cough (Pertussis) Tetanus Diphtheria For more information please visit: https://www.cdc.gov/vaccines/
RCMS does have support groups available for grief support and caregiver support. Please see the flyer below for information on meeting times and who to contact for more information.   We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better.
The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service. Here are some excerpts from our survey responses: "Medical staff was very helpful and friendly. Very good experience." "Excellent communication by medical staff. Everyone was very friendly and efficient. It was a positive experience." "Everyone - almost - is professional and caring. There was however very loud music in the back area. That only made the need to be there more stressful. They finally did turn it down but that is not the place." "So glad you are here! Thank you." "RCMS is a huge asset to our community. They're needed and do an excellent job. We all love the staff! Thank you for all your hard work." |
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September 2024
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