And the Survey Says... (Nov. 24' paRt II)

We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better.

The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service.

Here are some excerpts from our survey responses:
 
"Very grateful for RCMS urgent care."

"Urgent care rocks!"

"Was there longer than expected but all of my issues were addressed, test performed, andquestions answered. So overall I'm grateful for the medical attention I received without having to drive to Santa Rosa or wait for my appointment on October 28."

"Courteous, professional staff! Well trained and provided great care."

"Staff were responsive and polite. PA very professional, friendly, and polite. Good medical advice, thorough exam and advising. Timely meds arranged for quick pickup at pharmacy. I very much appreciate RCMS."

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