And the Survey Says (Nov. 24')...

We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better.

The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service.

Here are some excerpts from our survey responses:
 
"I continue to be extremely pleased with the RCMS dental program in Point Arena. And the superb and detailed care, concern, and follow-up."

"I was extremely satisfied with the care received. I've reported this to several friends that frequent the area. I told them don't hesitate to got to your facility. by the way I was in health care for 30+ years."

"The Urgent Care team are excellent. They exceed any limitations that the practice lacks. The staff I dealt with were exemplary and ought to be managing all aspects of ER!"

"The provider showed me kindness and concern. Explained tests order and results in a manner that I understood. Felt safe and heard."

"We are so fortunate to have urgent care at RCMS and thankful for the skilled providers!"

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