And the Survey Says... August 2024

​We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better.

The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service.

Here are some excerpts from our survey responses:
 
"Good experience. Thank you!"

"Thank you so much for your care and attention."

"Urgent Care always superb. Thorough exam, tests, medications and recommendations. Wait time is A-OK as care is being given to priority issues, which is understandable and appreciated."

"Each person I interacted with was pleasant, caring, and compassionate. I almost always have good experiences at RCMS. It is one of the best centers I've belonged to."

"Appreciated the knowledgeable efficient staff. The provider was especially helpful with diagnosis and advice for follow-up care."

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