And the Survey Says (as of 1/29/25)...

We send surveys to our patients to get their feedback on our service. The feedback helps us know what we are doing right and where we can get better.

The results of the survey are used by our performance improvement and quality improvement teams and are actively used to improve our delivery and provide you with the best possible service.

Here are some excerpts from our survey responses:
 
"The nurse and NP were both very efficient, friendly, very good about explaining all that was needed and I felt that I was in very good hands and was being treated professionally as well as graciously. thank you for great service."

"As always, I received excellent care from the provider and staff."

"My injury was treated as a sprain and I'm not sure that's the correct diagnosis. Suggested an MRI which I haven't had yet."

"I had a wonderful experience. It took less time getting the help I needed at RCMS than would take in my home town which has been true with my visits. The staff is very easy to communicate with and cares about my condition."

"Staff are caring and well organized. Appreciated the follow-up call too."

---