RCMS was recognized, once again, as a Patient Centered Medical Home at Level 2 from the National Committee for Quality Assurance (NCQA) from July 26 2017 to July 26, 2020.
The Patient-Centered Medical Home (PCMH) is a care delivery model whereby patient treatment is coordinated through their primary care provider to ensure that patients receive the necessary care when and where they need it, in a manner they can understand.
NCQA is a private, 501(c)(3) not-for-profit organization dedicated to improving health care quality. Since its founding in 1990, NCQA has been a central figure in driving improvement throughout the health care system, helping to elevate the issue of health care quality.
The NCQA Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others.
It was developed to assess whether physician and provider practices are functioning as medical homes and recognize them for these efforts. The NCQA Patient-Centered Medical Home 2014 standards emphasize the use of systematic, patient-centered, coordinated care that supports better access, communication and patient/family involvement. “NCQA Patient-Centered Medical Home Recognition raises the bar in defining high quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Redwood Coast Medical Services has the tools, systems and resources to provide its patients with the right care, at the right time.”